shipping & returns

parcel

UK Mainland & Northern Ireland

Orders under £7.50 - Shipping £1.50
Orders over £7.50 and under £60.00 - Shipping £3.50
Orders over £60.00 and under £100.00 - Shipping £5.95
Orders over £100.00 - Shipping free

 

Europe & Republic of Ireland

(Customer pays all local import duties and taxes where applicable)

Western Europe, allow up to 2 weeks from despatch
  • Eastern Europe, allow up to 5 weeks from despatch
  • Orders under £7.50 - Shipping £3.75
    Orders over £7.50 and under £60.00 - Shipping £8.50
    Orders over £60.00 Shipping £15.00
    Orders over £100.00 - Shipping free

       

      Rest of the World

      (Customer pays all local import duties and taxes where applicable)

        North America allow up to 6 weeks from despatch
        South America, Africa and Asia allow up to 8 weeks from despatch
        Australia allow up to 12 weeks from despatch
        Orders under £7.50 - Shipping £5.00
        Orders over £7.50 and under £60.00 - Shipping £8.50
        Orders over £60.00 Shipping £20.00

         

        TURNAROUND TIMES

        Retail orders - We aim to despatch all retail orders either the same day or the next working day and we'll advise you straight away if we expect a delay for any reason. If approval of artwork is required, these turnaround times apply from the time that we receive your confirmation to go to print.

        Trade orders - Please allow 5 working days for despatch.

         

         

        REFUNDS AND RETURNS

        We always want to provide you with a perfect product. So, if your goods are incorrect, arrive in a damaged condition or even 'go walkies' in the post, we promise to replace your order as quickly as possible. If goods are damaged, then we may need you to return them and we'll refund you for any postage incurred.