Trade Terms

Trade terms and conditions...

PAYMENT
First orders UK - Proforma, please pay for your first order by credit/debit card online.
Subsequent orders UK - Payment due 30 days from date of invoice, please choose the 'account' option at checkout.

All overseas orders are proforma.

QUANTITY UNITS
Greetings cards must be ordered in multiples of 6 per design.
 
WAYS TO PAY
Payment methods - Credit/Debit card, Bank Transfer.

MINIMUM ORDER VALUE
Minimum trade order, £60.00 exc vat
Minimum UK carriage paid order, £100.00 exc vat

UK Mainland & Northern Ireland, Carriage - £5.95 exc vat

Europe & Southern Ireland, Carriage - All orders £15.00

USA, New Zealand, Australia, Carriage - All orders £30.00


SHIPPING
Our standard delivery courier is via UPS. We use their standard service, signature required. Depending on
when your order is placed we endeavour to despatch all orders with 5 working days. For orders to the
Highlands or Islands a surcharge of £10 will apply, except for orders over £200.
 
RETURNS
We will always despatch your goods in perfect condition. However, if your goods are damaged in transit
or if you have received incorrect products, please inform us within 3 working days and return the goods
to us so that we can send you a replacement order. We will obviously refund you for the postage
costs incurred.